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Number 1.Sending out the right signals

Have you ever walked into a presentation to see a sea of uninspired faces gazing back at you? The Practice Manager is looking repeatedly at her watch, one GP has already rushed in and out of the door twice, and everyone else is staring longingly at the sandwiches – knowing that they will have to sit through your presentation before they are given a few precious minutes to eat?

Faced with the adversities of diverse audiences and strict time limits, you may feel uncertain or anxious before you start your presentation. So it is important that you send out the right signals when you begin, in order to create a friendly environment that allows you to build rapport with your audience.

Remember: You are your best audio and visual aid. Your audience picks up signals from how you present yourself, your voice and your body language. You need to project yourself in a positive way in order to influence them. Although some people are naturally good communicators, everyone can learn communication skills and use them to their advantage.

Number 2.Command with your voice.

Most people rarely use the voice to its full potential as a means of communication. When they start to make more use of the voice, they are surprised at how empowering this feels in helping them to influence and engage with their audience.

The starting point for anyone working on their voice is to create a relaxed physical state, since any tension in the body inhibits vocal power. Before starting your presentation, take a couple of deep breaths in through the nose and out through the mouth. As you breathe out, think of releasing tensions with the breath. This simple breathing technique will also encourage you to slow down – which is very helpful at the start of a presentation, when your nerves can easily make you go too fast.

Your voice should command your audience as soon as you say the first words. To provide your voice with support, it is important that your posture is strong. Always check that you are standing with both feet firmly on the ground – or if you are sitting, that the small of your back is firmly supported by the back of the chair.

Number 3. Pace yourself

A complaint I often hear from medical sales representatives is that they are always fighting against the clock. They struggle with the strict time limits imposed on them, especially when lunch has to be included in the time slot. So there may be a tendency to speed up in order to get all the information across. But this is counter-productive. Too much information given too fast can overwhelm your audience, resulting in a complete ‘switch-off’. Restrict the amount of information the audience has to take in: limit your presentation to no more than three key messages.

Keep the pace of your delivery steady by inserting pauses into your presentation. Pauses act as a brake pedal to stop you ‘free-wheeling’. Try to pause for three seconds after your first sentence to help you control your pace at the start. You will be less likely to speed up as you continue speaking.

Number 4. Enhance your messages

Another challenge is holding everyone’s attention and interest for all of the time. It is important that you speak with passion, even if you have delivered the presentation many times before.

When you speak, emphasize your most powerful words to help you sound more convincing and have greater influence over your audience. Emphasize the first word of your sentence to grab their attention, and emphasize the last word to help you avoid trailing off and losing energy. If you feel that someone has ‘switched off’, try emphasizing your next word while looking at them. This will help to regain their attention and make them feel more included. Our moods are expressed through our tone of voice. You may be giving a presentation late on a Friday afternoon, when you are tired – and your voice will sound flat, dull and lifeless.

You need to put more energy into your voice, so that it sounds enthusiastic and is more likely to inspire the listener. One way to help influence your tone of voice is to adopt a role. For example, a highly successful approach is to take on the role of a storyteller and imagine that your message is an exciting story. This will help to ‘lift’ your voice and create greater energy and variety in your tone. Finally, always remember to smile: when you smile, your voice smiles! This is always a good way to build rapport with your audience.

Number 5. Look good, feel good

Body language is important to consider when you want to send out the right signals. We all subconsciously read the body language of others – their posture, facial expressions, gestures and eye contact – and react accordingly. If you slouch, avoid eye contact and speak with an impassive or stern face, your audience may conclude that you are unmotivated or impatient, and be unlikely to receive your presentation with any enthusiasm.

You want to aim for a relaxed but professional image. To achieve this, make sure that your posture is strong without being tense. Share your eye contact around the audience to help you connect with them. A useful rule is to give three seconds to each person at any one time. This will allow you to engage with individuals and keep them all involved in the presentation.

Try to use gestures while you are speaking: this helps to create a stronger presence, and enhances your voice. When you use a strong gesture with a powerful word, you cannot help putting greater emphasis into your voice.

Number 6. Polish the practicalities

You also need to think about practicalities in order to ensure a polished, professional performance. Five key points to consider are:

1. clearly state your schedule at the start. It will help you to control your audience if they know how long the presentation and the following lunch break will be. You must then stick to your times in order to keep their attention.

2. Be conversational with your audience – ask them a few questions at the start to ‘open them up’ and find out more about them. This will help to create a more personal, relaxed environment, and you will be able to pitch your presentation more effectively to those present.

3. Make it clear at the start what you hope your audience will gain from the presentation. Ask yourself why should my audience listen to me? What are the key benefits to them?

4. Ensure that you are properly set up before you start – don’t waste precious presentation time setting up equipment while your audience are waiting

5. Try to walk around the presentation space before your audience arrives.

This will help you to feel more familiar with the space, and to look as though you have ownership of it.

Number 7. Finally, enjoy your presentation. A presenter who looks as if they are going to enjoy the meeting will send out the right signals. And if you enjoy it, your audience is more likely to do the same!

Good luck next time and don’t forget to train and sharpen your skills, remember all professionals have coaches, amateurs have none.

Asking questions works better than making demands in any area in life. You don’t always have to get your own way to win in a negotiation. Patience, listening skills and presenting alternatives can smooth over ruffled feathers. Experienced negotiators listen patiently and ask questions and then propose the alternatives. Recognize the other party has opinions and propose valid options to get to a goal. It’s not just your way, even when you want it to be.

Successful negotiators disagree without undermining the rapport they have taken time to create. They do this by listening patiently and confirming by repeating back to the speaker what they have just heard before they start contradicting the statements or proposing different options.

Whatever you do, do not try to push your opposing party into a corner, this will not make matters any better for your negotiation. It’s not a murder trial! It’s a negotiation where you should be working towards a mutually beneficial outcome. First and foremost, make the statement that you understand where they are coming from. Showing commonality & compassion will not cause them to react negatively to you. Then, at this point, you can disagree with them, but do so without insulting or putting them down. Don’t let the disagreement become confrontational. By all means, don’t out do the opponent.

Rather than a direct confrontation, use the salesman’s feel, felt, found formula. It’s been used for a hundred years but it works.

Think It Out To Yourself

Mean it when you say it. I understand how you feel (Be sure you do) then add “I’ve felt the same way” (You probably have) and conclude with “But in my experience I’ve found….” Then slowly present or propose an alternative solution. It’s a negotiation, not you getting everything and they get nothing.

Identify With The Opponent

What you strive to accomplish with this strategy is keep rapport and disagree in a non-confrontational manner. Most of all you’ve identified with the opponent and hopefully your suggested solutions will guide the opponent to a different point of view.

Another method of non-confrontational disagreement is to state how you’ve solved a similar disagreement in the past. Most opponents are willing to listen to suggestions and solutions that worked before.

Alternatives And Solutions Are The Best And Easiest Way To Negotiate

That way you are not criticizing the opponent and you are cooperating. Be first to present alternatives – that’s plural. Many of your opponents will say no to all of your suggestions. Prepare for that. Time is a significant part of the negotiation and it takes time for people to consider alternatives and options. They need time to think about it. People are begging to be lead, make suggestions. Encourage the opponent to participate. Show that you can go beyond what’s normal. Show them a better solution. When they are confronted with something better, when it’s staring them in the face, it’d hard for them to argue.

Differing Opinions

The intensity of a negotiation can create clashing and violent differences of opinions. Let the other party have equal say so, so they don’t get frustrated and become hostile. The more you listen the more you know what they want and you can pin point the solution or alternative.

Open ended questions, such as “Why do that?…”, “What are you thinking…” or “What other suggestions would you like to make…”, “Do you have other options…” or “What’s the consequences of that proposal?”

The idea is to create reciprocity, equals working towards a common benefit.

Using these techniques will help you to gain perspective in any negotiation, and tend to help you reach the goals you set forth to accomplish.

The recent events in the US economy have opened up many new avenues to manage finances, such as debt negotiation. Debt negotiation is one way of getting rid of accumulated arrears. By adopting a proper course of action a person with unpaid bills can easily manage to reduce a major chunk of his or her unpaid bills so that they can get a fresh start and move on with their lives without much worry about paying a colossal pending interest from their previous transactions.

Why Would Anyone Need To Negotiate a Debt Reduction?

The answer is simply the fact that people have recently faced much mayhem in their lives owing to the current economic recession. Many lost jobs and many watched their businesses go down as unprecedented events in global and local economy took place. Many hardworking people lost their jobs and were left without much hope for an early revival. The only way they had was to continue spending on their credit cards just to survive. Such people now require a fresh start so that they can again get back on their feet without a lurking bill collector in the shadows.

Why Would Banks Agree To Negotiate?

Considering the fact that people owe to the banks and other financial companies, it would be legal for them to force an individual to pay back and chances are that the law will also side with them. But the other side of the coin shows that people aren’t in a position to pay back. This puts everyone in an awkward situation, especially the financiers as without cash they are bound to collapse. Banks need cash flow to continue business as usual, so they find this as a better option to reduce the payable amount so that people pay something instead of nothing.

Will The Banks Negotiate With Everyone?

The answer is simply “NO.” They will attempt to get the maximum out of their clients and as long as the client is under legal pressure of some sort they will give in at some point. So they will try their best to deny a reduction by all legal means. To manage a reduction a person has to know all the legal rules and regulations so that they can handle their case in a manner that the creditor is unable to deny their demand.

What Makes Professional Settlement Companies Better Choice than Self Negotiation

The fact that financial cases, especially bankruptcy are dealt under federal law amply highlights the importance of the matter. When we prefer to employ professional legal aid to resolve any legal matter then this makes a professional settlement company the first choice to handle a negotiation on your behalf. Professional negotiation is conducted by qualified attorneys who know the ins and outs of financial laws and offer anyone a better chance of striking a great deal which self negotiation can never get.

Considering all the above facts it is up to you to decide what is best for you!